The language of outsourced call centers a corpus-based study of cross-cultural interaction
The Language of Outsourced Call Centers is the first book to explore a large-scale corpus representing the typical kinds of interactions and communicative tasks in outsourced call centers located in the Philippines and serving American customers. The specific goals of this book are to conduct a corp...
| المؤلف الرئيسي: | |
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| مؤلف مشترك: | |
| التنسيق: | Electronic Resource |
| اللغة: | English |
| منشور في: |
Amsterdam
John Benjamins Pub.
c2009.
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| سلاسل: | Studies in corpus linguistics
v. 34. |
| الموضوعات: | |
| الوصول للمادة أونلاين: | Available for University of the Philippines System via EBSCOhost. Click here to access |