The language of outsourced call centers a corpus-based study of cross-cultural interaction

The Language of Outsourced Call Centers is the first book to explore a large-scale corpus representing the typical kinds of interactions and communicative tasks in outsourced call centers located in the Philippines and serving American customers. The specific goals of this book are to conduct a corp...

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Detaylı Bibliyografya
Yazar:	Friginal, Eric
Müşterek Yazar:	EBSCOhost eBook Collection
Materyal Türü:	Electronic Resource
Dil:	English
Baskı/Yayın Bilgisi:	Amsterdam John Benjamins Pub. c2009.
Seri Bilgileri:	Studies in corpus linguistics v. 34.
Konular:	Intercultural communication > Philippines. Call center agents > Philippines > Language. English language > Usage. Electronic books.
Online Erişim:	Available for University of the Philippines System via EBSCOhost. Click here to access