The language of outsourced call centers a corpus-based study of cross-cultural interaction
The Language of Outsourced Call Centers is the first book to explore a large-scale corpus representing the typical kinds of interactions and communicative tasks in outsourced call centers located in the Philippines and serving American customers. The specific goals of this book are to conduct a corp...
| 第一著者: | |
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| 団体著者: | |
| フォーマット: | Electronic Resource |
| 言語: | English |
| 出版事項: |
Amsterdam
John Benjamins Pub.
c2009.
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| シリーズ: | Studies in corpus linguistics
v. 34. |
| 主題: | |
| オンライン･アクセス: | Available for University of the Philippines System via EBSCOhost. Click here to access |