APA (7th ed.) Citation

Friginal, E. (2009). The language of outsourced call centers: A corpus-based study of cross-cultural interaction. John Benjamins Pub.

Chicago Style (17th ed.) Citation

Friginal, Eric. The Language of Outsourced Call Centers: A Corpus-based Study of Cross-cultural Interaction. Amsterdam: John Benjamins Pub, 2009.

MLA (9th ed.) Citation

Friginal, Eric. The Language of Outsourced Call Centers: A Corpus-based Study of Cross-cultural Interaction. John Benjamins Pub, 2009.