Cita APA (7th ed.)

Friginal, E. (2009). The language of outsourced call centers: A corpus-based study of cross-cultural interaction. John Benjamins Pub.

Cita Chicago (17th ed.)

Friginal, Eric. The Language of Outsourced Call Centers: A Corpus-based Study of Cross-cultural Interaction. Amsterdam: John Benjamins Pub, 2009.

Cita MLA (9th ed.)

Friginal, Eric. The Language of Outsourced Call Centers: A Corpus-based Study of Cross-cultural Interaction. John Benjamins Pub, 2009.