APA način citiranja (7. izdanje)

Friginal, E. (2009). The language of outsourced call centers: A corpus-based study of cross-cultural interaction. John Benjamins Pub.

Čikaški stil citiranja (17. izdanje)

Friginal, Eric. The Language of Outsourced Call Centers: A Corpus-based Study of Cross-cultural Interaction. Amsterdam: John Benjamins Pub, 2009.

MLA način citiranja (9. izdanje)

Friginal, Eric. The Language of Outsourced Call Centers: A Corpus-based Study of Cross-cultural Interaction. John Benjamins Pub, 2009.