APA (7. basım) Alıntı

Keiningham, T. L. Customer loyalty isn't enough. Grow your share of wallet. Harvard Business Review.

Chicago Style (17. basım) Atıf

Keiningham, Timothy L. "Customer Loyalty Isn't Enough. Grow Your Share of Wallet." Harvard Business Review .

MLA (9th ed.) Atıf

Keiningham, Timothy L. "Customer Loyalty Isn't Enough. Grow Your Share of Wallet." Harvard Business Review, .