Service systems management and engineering creating strategic differentiation and operational excellence

Библиографические подробности
Главный автор: Chang, C. M. (Ching Ming) 1935-
Формат:
Язык:English
Опубликовано: Hoboken, N.J. John Wiley & Sons c2010.
Предметы:
Online-ссылка:Also available online for University of the Philippines Diliman via Wiley Online Library. Click here to access