The revenue implications of financial and operational measures of product quality.

The revenue implications of financial and operational measures of product quality.

书目详细资料
发表在:Accounting review V. 72-76, 1-4 (1997-2003).
主要作者: Nagar, Venky
格式: 文件
语言:English
主题:
Product quality.
Nonfinancial performance measures.
Cost of quality.
Customer goodwill.