The revenue implications of financial and operational measures of product quality.

The revenue implications of financial and operational measures of product quality.

書誌詳細
出版年:Accounting review V. 72-76, 1-4 (1997-2003).
第一著者: Nagar, Venky
フォーマット: 論文
言語:English
主題:
Product quality.
Nonfinancial performance measures.
Cost of quality.
Customer goodwill.