Consumer complaint and redress-seeking behavior of selected UP students
This study described the consumer complaint and redress-seeking behavior of selected UP students, the outcome of their previous complaint experiences and their perceived barriers to complaining. A total of 31 registered students from the University of the Philippines-Diliman were selected and includ...
| Autore principale: | |
|---|---|
| Altri autori: | |
| Natura: | Tesi |
| Lingua: | inglese |
| Pubblicazione: |
2011.
|
| Soggetti: |