Consumer complaint and redress-seeking behavior of selected UP students
This study described the consumer complaint and redress-seeking behavior of selected UP students, the outcome of their previous complaint experiences and their perceived barriers to complaining. A total of 31 registered students from the University of the Philippines-Diliman were selected and includ...
| Autor principal: | |
|---|---|
| Outros Autores: | |
| Formato: | Thesis |
| Idioma: | English |
| Publicado em: |
2011.
|
| Assuntos: |