Consumer complaint and redress-seeking behavior of selected UP students
This study described the consumer complaint and redress-seeking behavior of selected UP students, the outcome of their previous complaint experiences and their perceived barriers to complaining. A total of 31 registered students from the University of the Philippines-Diliman were selected and includ...
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| フォーマット: | 学位論文 |
| 言語: | English |
| 出版事項: |
2011.
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