A handbook for measuring customer satisfaction and service quality

A handbook for measuring customer satisfaction and service quality

Visa alla versioner (25)
Bibliografiska uppgifter
Institutionella upphovsmän: Morpace International, Cambridge Systematics, National Research Council (U.S.). Transportation Research Board, Transit Development Corporation, Transit Cooperative Research Program
Materialtyp: Bok
Språk:English
Publicerad: Washington, D.C. National Academy Press 1999.
Serie:Report (Transit Cooperative Research Program) 47.
Ämnen:
Local transit > Ridership > United States.
Transportation and state > United States.