Satisfied customers tell three friends, angry customers tell 3,000 running a business in today's consumer driven world

Satisfied customers tell three friends, angry customers tell 3,000 running a business in today's consumer driven world

গ্রন্থ-পঞ্জীর বিবরন
প্রধান লেখক: Blackshaw, Pete
বিন্যাস: গ্রন্থ
ভাষা:English
প্রকাশিত: New York Doubleday c2008.
বিষয়গুলি:
Consumer satisfaction.
Customer relations.
Organizational effectiveness.