Porath, C. Witnessing incivility among employees: Effects on consumer anger and negative inferences about companies. Journal of consumer research.
Citazione stile Chigago Style (17a edizione)Porath, Christine. "Witnessing Incivility Among Employees: Effects on Consumer Anger and Negative Inferences About Companies." Journal of Consumer Research .
Citatione MLA (9a ed.)Porath, Christine. "Witnessing Incivility Among Employees: Effects on Consumer Anger and Negative Inferences About Companies." Journal of Consumer Research, .
Attenzione: Queste citazioni potrebbero non essere precise al 100%.