Shaping customer satisfaction through self-awareness cues.

Shaping customer satisfaction through self-awareness cues.

Dades bibliogràfiques
Publicat a:Journal of marketing research V. 47, 5,6 (2010).
Autor principal: Tuan Pham, Michel
Format: Article
Idioma:English
Matèries:
Customer satisfaction.
Self-awareness.
Consumer behavior.