101 ways to improve customer service training, tools, tips, and techniques

101 ways to improve customer service training, tools, tips, and techniques

书目详细资料
主要作者: Ukens, Lorraine L.
格式: 图书
语言:English
出版: Hoboken, N.J. Wiley c2007.
主题:
Customer services.
Employees > Training of.