101 ways to improve customer service training, tools, tips, and techniques

101 ways to improve customer service training, tools, tips, and techniques

書目詳細資料
主要作者: Ukens, Lorraine L.
格式: 圖書
語言:English
出版: Hoboken, N.J. Wiley c2007.
主題:
Customer services.
Employees > Training of.