101 ways to improve customer service training, tools, tips, and techniques

101 ways to improve customer service training, tools, tips, and techniques

Bibliografske podrobnosti
Glavni avtor: Ukens, Lorraine L.
Format: Knjiga
Jezik:English
Izdano: Hoboken, N.J. Wiley c2007.
Teme:
Customer services.
Employees > Training of.