101 ways to improve customer service training, tools, tips, and techniques

101 ways to improve customer service training, tools, tips, and techniques

Manylion Llyfryddiaeth
Prif Awdur: Ukens, Lorraine L.
Fformat: Llyfr
Iaith:English
Cyhoeddwyd: Hoboken, N.J. Wiley c2007.
Pynciau:
Customer services.
Employees > Training of.