101 ways to improve customer service training, tools, tips, and techniques

101 ways to improve customer service training, tools, tips, and techniques

Dades bibliogràfiques
Autor principal: Ukens, Lorraine L.
Format: Llibre
Idioma:English
Publicat: Hoboken, N.J. Wiley c2007.
Matèries:
Customer services.
Employees > Training of.