Παραπομπή σε μορφή APA (7η εκδ.)

Hekman, D. R. An examination of whether and how racial and gender biases influence customer satisfaction. Academy of management journal.

Παραπομπή σε μορφή Chicago (17η εκδ.)

Hekman, David R. "An Examination of Whether and How Racial and Gender Biases Influence Customer Satisfaction." Academy of Management Journal .

Παραπομπή σε μορφή MLA (9th εκδ.)

Hekman, David R. "An Examination of Whether and How Racial and Gender Biases Influence Customer Satisfaction." Academy of Management Journal, .