Barwise, P. Is your company as customer-focused as you think? MIT Sloan management review.
Citação do estilo Chicago (17ª ed.)Barwise, Patrick. "Is Your Company as Customer-focused as You Think?" MIT Sloan Management Review .
Citação MLA (9ª ed.)Barwise, Patrick. "Is Your Company as Customer-focused as You Think?" MIT Sloan Management Review, .
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.