Is your company as customer-focused as you think?.

Is your company as customer-focused as you think?.

Bibliografische gegevens
Gepubliceerd in:MIT Sloan management review V. 51, 1-3 (2009).
Hoofdauteur: Barwise, Patrick
Formaat: Artikel
Taal:English
Onderwerpen:
Managerial skills.
Customer relations.