Barwise, P. Is your company as customer-focused as you think? MIT Sloan management review.
Citace podle Chicago (17th ed.)Barwise, Patrick. "Is Your Company as Customer-focused as You Think?" MIT Sloan Management Review .
Citace podle MLA (9th ed.)Barwise, Patrick. "Is Your Company as Customer-focused as You Think?" MIT Sloan Management Review, .
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