Tempus fugit a call center and BPOs : employee voice, attrition, and development in the time of Starbucks and cappuccino

Tempus fugit a call center and BPOs : employee voice, attrition, and development in the time of Starbucks and cappuccino

書目詳細資料
主要作者: San Jose, Wenceslao A.
格式: 圖書
語言:English
出版: Quezon City Central Book Supply 2007.
主題:
Call centers > Management.
Call centers.