Who ya gonna call? [technical support].

Under the modest rubric of customer service, tech supporters sit on the other end of the phone, guiding panicky computer users-including their companies' own employees-through the inevitable pitfalls of their wares. Without them, all the revolutionary technology being deployed every day would s...

Disgrifiad llawn

Manylion Llyfryddiaeth
Cyhoeddwyd yn:IEEE spectrum 40, 1 (2003).
Prif Awdur: Kushner, D.
Fformat: Erthygl
Iaith:English
Pynciau: