Who ya gonna call? [technical support].

Under the modest rubric of customer service, tech supporters sit on the other end of the phone, guiding panicky computer users-including their companies' own employees-through the inevitable pitfalls of their wares. Without them, all the revolutionary technology being deployed every day would s...

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الحاوية / القاعدة:IEEE spectrum 40, 1 (2003).
المؤلف الرئيسي: Kushner, D.
التنسيق: مقال
اللغة:English
الموضوعات: