The role of frontline employees.

The role of frontline employees.

Xehetasun bibliografikoak
Argitaratua izan da:SAM advanced management journal V. 74, 3-4 (2009).
Egile nagusia: Ekmekci, Ozgur
Formatua: Artikulua
Hizkuntza:English
Gaiak:
Customer services.
Qualitative research.
Employee attitude.
Soft drink industry.