The role of frontline employees.

The role of frontline employees.

Bibliographische Detailangaben
Veröffentlicht in:SAM advanced management journal V. 74, 3-4 (2009).
1. Verfasser: Ekmekci, Ozgur
Format: Artikel
Sprache:English
Schlagworte:
Customer services.
Qualitative research.
Employee attitude.
Soft drink industry.