The role of frontline employees.

The role of frontline employees.

Dades bibliogràfiques
Publicat a:SAM advanced management journal V. 74, 3-4 (2009).
Autor principal: Ekmekci, Ozgur
Format: Article
Idioma:English
Matèries:
Customer services.
Qualitative research.
Employee attitude.
Soft drink industry.