The role of frontline employees.

The role of frontline employees.

Bibliografiske detaljer
Udgivet i:SAM advanced management journal V. 74, 3-4 (2009).
Hovedforfatter: Ekmekci, Ozgur
Format: Article
Sprog:English
Fag:
Customer services.
Qualitative research.
Employee attitude.
Soft drink industry.