Customer reactions to service separation.

Customer reactions to service separation.

Bibliographische Detailangaben
Veröffentlicht in:Journal of marketing V. 74, 1-4 (2010).
1. Verfasser: Hean Tat Keh
Format: Artikel
Sprache:English
Schlagworte:
Risk assessment.
Consumer behavior.
Customer services.
Consumption.