Customer reactions to service separation.

Customer reactions to service separation.

Xehetasun bibliografikoak
Argitaratua izan da:Journal of marketing V. 74, 1-4 (2010).
Egile nagusia: Hean Tat Keh
Formatua: Artikulua
Hizkuntza:English
Gaiak:
Risk assessment.
Consumer behavior.
Customer services.
Consumption.