Customer reactions to service separation.

Customer reactions to service separation.

Manylion Llyfryddiaeth
Cyhoeddwyd yn:Journal of marketing V. 74, 1-4 (2010).
Prif Awdur: Hean Tat Keh
Fformat: Erthygl
Iaith:English
Pynciau:
Risk assessment.
Consumer behavior.
Customer services.
Consumption.