Valenzuela, A. Pleasurable surprises: A cross-cultural study of consumer responses to unexpected incentives. Journal of consumer research.
Chicago Style (17. basım) AtıfValenzuela, Ana. "Pleasurable Surprises: A Cross-cultural Study of Consumer Responses to Unexpected Incentives." Journal of Consumer Research .
MLA (9th ed.) AtıfValenzuela, Ana. "Pleasurable Surprises: A Cross-cultural Study of Consumer Responses to Unexpected Incentives." Journal of Consumer Research, .
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