APA引文

Groth, M. Customer reactions to emotional labor: The roles of employee acting strategies and customer detection accuracy. Academy of management journal.

Chicago Style (17th ed.) Citation

Groth, Markus. "Customer Reactions to Emotional Labor: The Roles of Employee Acting Strategies and Customer Detection Accuracy." Academy of Management Journal .

MLA引文

Groth, Markus. "Customer Reactions to Emotional Labor: The Roles of Employee Acting Strategies and Customer Detection Accuracy." Academy of Management Journal, .

警告：這些引文格式不一定是100％准確.