Service attribute boundary conditions of the service climate-customer satisfaction.

Service attribute boundary conditions of the service climate-customer satisfaction.

Dades bibliogràfiques
Publicat a:Academy of management journal V. 52, 1-6 (2009).
Autor principal: Mayer, David M.
Format: Article
Idioma:English
Matèries:
Customer satisfaction.
Correlation analysis.
Supermarkets.
Quality of service.
Employee attitude.
Organizational behavior.