Service attribute boundary conditions of the service climate-customer satisfaction.

Service attribute boundary conditions of the service climate-customer satisfaction.

Dettagli Bibliografici
Pubblicato in:Academy of management journal V. 52, 1-6 (2009).
Autore principale: Mayer, David M.
Natura: Articolo
Lingua:English
Soggetti:
Customer satisfaction.
Correlation analysis.
Supermarkets.
Quality of service.
Employee attitude.
Organizational behavior.