Service attribute boundary conditions of the service climate-customer satisfaction.

Service attribute boundary conditions of the service climate-customer satisfaction.

Bibliografiset tiedot
Julkaisussa:Academy of management journal V. 52, 1-6 (2009).
Päätekijä: Mayer, David M.
Aineistotyyppi: Artikkeli
Kieli:English
Aiheet:
Customer satisfaction.
Correlation analysis.
Supermarkets.
Quality of service.
Employee attitude.
Organizational behavior.