Mayer, D. M. Service attribute boundary conditions of the service climate-customer satisfaction. Academy of management journal.
Chicago-viite (17. p.)Mayer, David M. "Service Attribute Boundary Conditions of the Service Climate-customer Satisfaction." Academy of Management Journal .
MLA-viite (9. p.)Mayer, David M. "Service Attribute Boundary Conditions of the Service Climate-customer Satisfaction." Academy of Management Journal, .
Varoitus: Nämä viitteet eivät aina ole täysin luotettavia.