Tybout, A. M. Let the response fit the scandal: A step-by-step guide to tailoring your crisis response. Harvard Business Review.
Citação norma ChicagoTybout, Alice M. "Let the Response Fit the Scandal: A Step-by-step Guide to Tailoring Your Crisis Response." Harvard Business Review .
Citação norma MLATybout, Alice M. "Let the Response Fit the Scandal: A Step-by-step Guide to Tailoring Your Crisis Response." Harvard Business Review, .
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.