Motivations, challenges and coping strategies of UP students working as call center agents

ABSTRACT Increase in the number of UP students working in the call center business garnered the researchers? interest. Thus, the researchers would like to find out the motivations, challenges, and coping strategies these students have in choosing to study while working. The researchers went to 4 si...

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Dades bibliogràfiques
Autor principal: Lorenzana, Karen Ruth C.
Altres autors: Molina, Karl Benson Ombalo, Agustin, Estrella R.
Format: Thesis
Idioma:English
Publicat: 2010.
Matèries: