Motivations, challenges and coping strategies of UP students working as call center agents

ABSTRACT Increase in the number of UP students working in the call center business garnered the researchers? interest. Thus, the researchers would like to find out the motivations, challenges, and coping strategies these students have in choosing to study while working. The researchers went to 4 si...

Полное описание

Библиографические подробности
Главный автор: Lorenzana, Karen Ruth C.
Другие авторы: Molina, Karl Benson Ombalo, Agustin, Estrella R.
Формат: Диссертация
Язык:English
Опубликовано: 2010.
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