Motivations, challenges and coping strategies of UP students working as call center agents

ABSTRACT Increase in the number of UP students working in the call center business garnered the researchers? interest. Thus, the researchers would like to find out the motivations, challenges, and coping strategies these students have in choosing to study while working. The researchers went to 4 si...

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Détails bibliographiques
Auteur principal: Lorenzana, Karen Ruth C.
Autres auteurs: Molina, Karl Benson Ombalo, Agustin, Estrella R.
Format: Thèse
Langue:English
Publié: 2010.
Sujets: