Service management operations, strategy and information technology

Bibliographic Details
Main Author: Fitzsimmons, James A
Other Authors: Fitzsimmons, Mona J.
Resource Type: Book
Published: Boston McGraw-Hill c2000.
Edition:3rd ed.

Institute of Small Scale Industries (UP Diliman)

Accession # Call # Volume/Part# Copy # Collection Circulation Type Circulation Status
ISSI-5114 2128 F5 1 (2000) Room-use Only On-Shelf