Citazione Stile APA (7a Edizione)

Davenport, T. H. What people want (and how to predict it). MIT Sloan management.

Citazione stile Chigago Style (17a edizione)

Davenport, Thomas H. "What People Want (and How to Predict It)." MIT Sloan Management .

Citatione MLA (9a ed.)

Davenport, Thomas H. "What People Want (and How to Predict It)." MIT Sloan Management, .