APA aipamena

Urban, G. L. Morph the web to build empathy, trust and sales. MIT Sloan management.

Chicago Style aipamena

Urban, Glen L. "Morph the Web to Build Empathy, Trust and Sales." MIT Sloan Management .

MLA aipamena

Urban, Glen L. "Morph the Web to Build Empathy, Trust and Sales." MIT Sloan Management, .

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