APA-Zitierstil (7. Ausg.)

Back, K., & Back, K. (2005). Assertiveness at work: A practical guide to handling awkward situations (3rd ed.). McGrawHill.

Chicago-Zitierstil (17. Ausg.)

Back, Ken, und Kate Back. Assertiveness at Work: A Practical Guide to Handling Awkward Situations. 3rd ed. London: McGrawHill, 2005.

MLA-Zitierstil (9. Ausg.)

Back, Ken, und Kate Back. Assertiveness at Work: A Practical Guide to Handling Awkward Situations. 3rd ed. McGrawHill, 2005.