Assertiveness at work a practical guide to handling awkward situations

Bibliographic Details
Main Author:	Back, Ken
Other Authors:	Back, Kate
Format:	Book
Language:	English
Published:	London McGrawHill 2005.
Edition:	3rd ed.
Subjects:	Communication in personnel management. Interpersonal communication. Executive > Psychology. Assertivenss (Psychology) Leadership. Management > Psychological aspects.