Assertiveness at work a practical guide to handling awkward situations

Detalhes bibliográficos
Autor principal:	Back, Ken
Outros Autores:	Back, Kate
Formato:	Livro
Idioma:	English
Publicado em:	London McGrawHill 2005.
Edição:	3rd ed.
Assuntos:	Communication in personnel management. Interpersonal communication. Executive > Psychology. Assertivenss (Psychology) Leadership. Management > Psychological aspects.