Call centre training handbook a complete guide to learning & development in contact centres

Call centre training handbook a complete guide to learning & development in contact centres

Библиографические подробности
Главный автор: Wilson, John P. (John Peter) 1955-
Формат: ‌
Язык:English
Опубликовано: London Kogan Page 2009.
Предметы:
Call centers > Employees > Training of.
Customer services > Management.