Call centre training handbook a complete guide to learning & development in contact centres

Call centre training handbook a complete guide to learning & development in contact centres

Dettagli Bibliografici
Autore principale: Wilson, John P. (John Peter) 1955-
Natura: Libro
Lingua:English
Pubblicazione: London Kogan Page 2009.
Soggetti:
Call centers > Employees > Training of.
Customer services > Management.